Is new media ending? Not quite yet. Will it change, a lot? Yes. Is there a ridiculous amount of noise shouting for attention about how to see this brave new world? OMG.
WRM? (What really matters?) Your audience, or your careful focus on curation and aggregation?
Of course it is both. If they are not all attended to then you are wasting time, effort, money, or all three.
In the era of old media the idea of the client was thrown around and the two potential clients, the consumer of the content or the sponsor of the content or space. You knew this based on who you were talking to in those days. It was an obvious assumption many would dismiss.
In a digital world and with so many conversations about what WRM and who and what should we all listen to these days. How much is signal and how much of it is noise? Are we distinguishing enough between the two. Don't be too sure of your answer.
For perspecitve: The dot com era was analogous to the 1980's Sony Walkman only it carried a lot more impact because so much social capital was put behind it. What happened to those gadgets? I have no idea what I did with mine. I still have every cell phone. I also have a dot com era hat of one of the gone-public ancestors of Pea Pod. It's a yellowed reminder that hubris comes in all manners of expression and disguise.
Most everyone in business appreciates the stages of adoption of an idea or product.
The suggestion I am making now is that rather than speculate about bubbles in social media we should look at it in a way that makes social sense.
The dot com era (mid 90's thru 2002) was about growing our awareness of potential. This era we are just now capping off now has been about mass adoption of basic tools to see how they should evolve in order to serve US better. (This is longer term thinking.)
Now, if this was just about making subtle changes and tweaks then just about every business in the social media realm would be a great long term bet. Here's the catch; as social mood changes, how we value things changes, sometimes a lot.
The power behind this last point is simple: Build an awareness of social mood and your appreciation for the long term and medium term will change. Not only will they appear more distinct. They will also seem to blend into one another from the correct perspective. In this case that means appreciating how sometimes shared values (in a market) change a lot in a brief period of time (like in 2001-2002) and that during those times we shift our attention to new issues and places, and tools. More often it is not about fault and more likely about WRM's is changing in the herd we run with.
I am guessing the following:
Social media will be an antique in a few short years. Not because it will go away but because how we see it will change. It will transform to become more feature and less of a platform because the real customers are WRM. It will be portable in some way that is controlled by the true customer.
As part of this change, platforms will become more consumer concentric quickly. Part of this change will mean that gathering eyeballs will begin to feel like an empty exercise. Engagement is about what it suggests, and not just having someone's IP address and them having a password with no un-subscribe button easily found. Engagement is about knowing each other and the implied trust that has developed over time plus the new verifiable component that ensures your "customer" that their needs come first. For those steeped in social business this is obvious.
Consumer, sponsor, it doesn't really matter which one we are talking about. They are of course wholly separate and require two very distinct conversations. Ultimately, when the wrong sponsor and consumer are brought together at an event, it is the host's fault for not thinking it through smartly. In the old era, that would go off presumed as a miss. "Opps!" In the new era, we're hearing a lot of noise indicative of that result. In the next era, we would change appropriately because the pieces are in place to do that. If you do not have those pieces in place, do not expect to survive the social correction in the new media realm.
It's got to be all about measurement, permission, and precise partnering. Otherwise, its all just noise and you won't hear the door slam shut when your true customers leave. The old era taught us to see the concept of a content platform as a reasonable business endeavor. The next reality to strike home hard is how there is just too much to do well for any one enterprise to get right all the time with limited resources. Specialization will begin to dominate thinking; not horizontal aggregation. That is a bigger picture thought but it is WRM right now. It all fits neatly into an idea called Choice.